The protection of our clients’ and visitors’ privacy is very important to us. That is why we want to inform you as well as we can by means of this privacy policy. We want you to know which information we retain as you visit our website, why we collect this information and how we improve your user experience.

This privacy policy applies to the services of Resolvus BV. By making use of our website and as you fill in the contact forms you are asked to consent to the stipulations and measures of this privacy policy. Resolvus BV reserves the right to adjust its privacy policy at all times. We therefore suggest you regularly check this privacy declaration for updates.

What personal information do we gather?

By ‘personal information’ we refer to all information on an identified or identifiable natural person.
We gather administrative information and contact information. This allows us to identify or contact you, we could also contact you with a business proposition or you might be a (potential) supplier or business partner. These personal data can be contact information such as your name, address, telephone number, e-mail address and other unique details such as your position, user name and password with which you get access to our services.

How do we get your personal information?

Your personal information can be acquired in several ways, such as when:

You are filling in an (online) form on our website
You are subscribing to a Resolvus newsletter

To what end do we need your personal information?

We use and process your personal information for the following purposes:

Information and communication
We can use your personal information to inform you about our services, special offers and newsletters we think you might be interested in.

If you no longer wish to receive such information, you can at all times ask us to remove you from our mailing lists.

Studies and statistics
We can use your personal information for statistical purposes and for carrying out studies. We can use personal information to generate statistics about for instance the demographic analysis of our visitors. We can also use such statistics in view of direct marketing.

What is the legal basis for our processing your personal information?

We can use your personal information, providing you have given us permission to do so, to process one way or another as referenced in our Declaration. You can withdraw your permission at all times.

With whom do we share your personal information?

We do not share your personal information with third parties, unless we have received your prior permission to do so. In certain cases, your information can however be shared internally. Our employees are obliged to respect the confidentiality of your information.

Where do we process and keep your personal information?

Your personal information is processed by us and saved on secured servers owned by Resolvus BV or by a third party.

Google analytics

Resolvus makes use of Google Analytics to keep track of how users use the website.

How long do we keep your personal information?

We keep your information only as long as necessary for the purpose of processing information as mentioned in this Declaration.

How do we secure your personal information?

Your personal information is considered strictly confidential. We take the appropriate technical and organisational measures to protect the gathered personal information against destruction, loss, unintentional change, damage, accidental or unlawful access or any other unauthorised processing of personal information.


We gather information for research to get better insight into our clients, so we can adapt our services to their needs.

This website makes use of ‘cookies’ (text files that are put on your computer) to help analyse the website and how it is used by its visitors. The information generated by cookies about how you use the website can be transferred to Resolvus’ own secure servers or to those of a third party. We use this information to keep tabs on how you use the website, to put together reports about the website activity and to offer other services with regards to website activity and the use of the internet.

Choices for personal information

We offer all visitors the possibility to review, change or remove all personal information that is given to us at that moment.

Adapt / unsubscribe service newsletter

At the bottom of each mailing you will have the possibility to alter your information or to remove yourself from our mailing list.

Alter / unsubscribe communication

If you want to alter your information or wish to remove yourself from our files, please contact us. You will find our contact information below.

Turn off cookies

Most browsers are automatically set to accept cookies, but you can set up your browser to ignore all cookies or to indicate when a cookie is being sent. It is however possible that certain functions and “” services, on our and other websites, don’t function correctly when cookies are turned off in your browser.

Questions and feedback

We regularly check if we meet this privacy policy. If you have questions about this privacy policy, you can contact us at:

Resolvus BV
Kortrijksesteenweg 189/191,
9830 Sint-Martens-Latem, België