The use of this website has to meet the rights and obligations that are clearly stipulated on the website and the rights and obligations that are determined in the Disclaimer, the Terms of Sale and Privacy Declaration. All these texts together are our General Terms and Conditions.

These General Conditions apply to both us, Resolvus, and to you, our User. From the moment that you make use of our website you acknowledge and explicitly accept that our General Conditions are applicable and waive your own General Terms and Conditions.

In exceptional cases we can make an exception to our General Conditions, to the extent that these exceptions are documented in writing and are accepted by all parties. These deviations only apply as substitutes or additions to the clauses that they apply to and have no effect on the application of other stipulations from the General Conditions.


The website www.resolvus.be is an initiative of:

Resolvus BV
Kortrijksesteenweg 189/191, 9830 Sint-Martens-Latem
E-mail: [email protected]
Telefoon: 09/395.18.50.

Don’t hesitate to contact us should you have any further questions; we promise to get back to you as soon as possible!


2.1 Efficiency, security and accessibility

You can rest assured that we offer a user friendly website that is safe for all of our Users. That is why we take every possible measure to guarantee the efficiency, security and accessibility of our website. However, there are no absolute guarantees in this regard which is why our measures should be considered an obligation of means.

Every use of the website is at one’s own risk. This means that we do not take responsibility for damage forthcoming from malfunction, interference, hazardous elements or website defects, regardless of the existence of an external reason or force majeure.

We have the right to partially and/or completely restrict the access to our website at all times, without any prior warning. Basically, this happens exclusively when conditions permit us to do so, but this is not an absolute condition.

2.2 Content on this website

The content of this website is largely determined by us and we invest a lot of attention in what we put online. That means that we take the necessary measures to keep our website as complete, accurate and up-to-date as possible, even when content is provided for by third parties. The content of this website can at all times be changed, added or removed.

However, we cannot give any guarantees with regards to the quality of the information on our website. It is possible that information is not complete, accurate and/or useful. We are therefore not liable for any (direct and indirect) damages that the User might suffer as a consequence of the information on this website.

In the event that certain content on our website should result in a violation of prevailing legislation and/or a violation of the rights of third parties, or is simply unacceptable, we kindly ask you to inform us of this as soon as possible so we can take the necessary measures. That way we can proceed to partially or completely removing and/or adapting the content.

Our website contains content that can be downloaded. Every download of our website is at the visitor’s own risk. We are not responsible for this and damage as a result of a loss of data or damage to the computer system completely and unequivocally falls under the responsibility of the User.

A specific reservation applies to prices and other information about products on the Website that may be subject to manifest programming and typing errors. The user cannot claim a match with Resolvus based on such errors.

2.3 What we expect from you as User.

The User also carries a certain responsibility when visiting our website. This means that the User should refrain from acts that could have a deleterious impact on the proper working and security of the Websites. The website is therefore not to be used to bypass our business model and/or gather information on other Users on a mass scale.

It is therefore not allowed to use our website for the dissemination of content that can cause damage to other Users of the website, such as the distribution of harmful software (computer viruses, malware, worms, trojans and cancelbots). The distribution of unsolicited and/or commercial messages via the website, such as junk mail, spam and chain letters, falls under this category as well.

We reserve the right to take all necessary actions that may result in recovery for us and for our Users, both judicially and extra-judicially. The User will be solely responsible, personally and integrally, if his actions and behaviours effectively cause harm to the website and the other Users. In that case he needs to exempt Resolvus from any damage claim that should follow.


The content of this website can be a link, hyperlink or framed link to another website or other forms of electronic portals. A link does not automatically mean that we are somehow connected with these other website, nor that we (implicitly) agree with what is on them.
We do not check these websites and are not responsible for the reliability and efficiency of the link and its final destination. As soon as the link is clicked on, you leave our website and we can no longer be held responsible for any damage.

It is possible that other websites do not offer the same guarantees as we do. That is why we advise to attentively go through the General Conditions and the Privacy Statement of these websites.


Creativity deserves protection, and this applies to our website and its content as well. Such protection is provided by intellectual property rights and is entitled to all parties, i.e. Resolvus and third parties. Content means the very broad category of photos, video, audio, text, ideas, notes, drawings, articles, etcetera. This content is protected by copyright, software rights, database rights, designs and model rights, and other applicable (intellectual property) rights. The technical character of our website itself is protected by copyright, software law and database law. Every trade name that we use on our websites is also protected by the applicable trade name law or trade mark law.
Each user receives a limited right of access, use and reproduction of our websites and their content. This granted right is non-exclusive, non-transferable and can only be used within a personal, non-commercial framework. We thus ask our Users not to use and/or to make changes to the intellectual property rights as described in this article, without the permission of the entitled party. Resolvus attaches great importance to its intellectual property and has therefore taken every possible measure to guarantee its protection. Any infringement of the existing intellectual property rights will be prosecuted.


The information you have provided us is necessary to process and complete the order, and to set up the accounts and guarantee contracts. For each order there is a minimum of information required. Extra information can be required for the purpose of personalising the order. If the minimum information is missing the order will inevitably be cancelled. The personal information of the Buyer will exclusively be processed in accordance with the Privacy Statement that can be consulted via our website.


We reserve the right to change, limit or discontinue the website and related services at any time and to any extent. We may do so without giving notice to the User. This does not give rise to any form of compensation.

The General Conditions (including the Conditions of Sale) are exclusively governed and interpreted in conformity with Belgian Law. All disputes that are connected to or are a consequence of offers by Resolvus, will be submitted to the competent Court of the judicial district Antwerp.

If the effect or validity of one or several of the above provisions of these general conditions should be endangered, this will have no consequence on the validity of the other provisions of this agreement. In such case we reserve the right to alter the related provision to a valid stipulation of similar scope.